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Privacy Policy

Status of the Privacy Policy: May 18, 2025

1. General Information on Data Protection
The protection of your personal data is important to us, Domovo Immobilien. Personal data means all information relating to an identified or identifiable natural person.


With this privacy policy, we inform you about the type, scope, and purpose of the collection, processing, and use of your personal data on our website as well as in the context of our other business activities.


The responsible party within the meaning of data protection laws is:

Domovo Immobilien
Hasenweg 29, 41363 Jüchen
Email: info@domovo-immobilien.de
Phone: 0176 622 893 94

 

2. Legal Basis for Processing
We process your personal data only if there is a legal permission (e.g., Art. 6 DSGVO) or you have given us your consent (e.g., Art. 6 Abs. 1 lit. a DSGVO). The most important legal bases are:

  • Consent (Art. 6 Abs. 1 lit. a DSGVO)

  • Performance of a contract and pre-contractual measures (Art. 6 Abs. 1 lit. b DSGVO)

  • Legitimate interest (Art. 6 Abs. 1 lit. f DSGVO)

3. Website and Hosting by Wix
Our website is hosted by Wix.com Ltd., Nemal St. 40, Tel Aviv, Israel. Data such as IP address, browser information, and access times are stored on Wix servers. The data processing serves to display and ensure website functionality (Art. 6 Abs. 1 lit. f DSGVO).


Data transfer to third countries (outside the EU) may occur. Wix commits to protecting your data, including through standard contractual clauses.

 

4. Data Security and SSL Encryption
We use the widely known SSL procedure (Secure Socket Layer) during your website visit with the highest encryption level supported by your browser (usually 256-bit). This ensures your data transmission is securely protected.


In addition, we implement technical and organizational measures to protect your data against unauthorized access, loss, or manipulation.

 

5. Collected Data and Purposes of Processing


a) Website Visit
When visiting, we automatically collect the following data:

  • IP address

  • Date and time of access

  • Accessed page/file

  • Referrer URL (previous page)

  • Browser type and operating system

These data serve the security, stability, and optimization of our website (Art. 6 Abs. 1 lit. f DSGVO).

b) Contact Form
If you contact us via the contact form, we store your details (e.g., name, email, message) for processing the inquiry (Art. 6 Abs. 1 lit. b DSGVO).

c) Appointment Booking Tool
For appointment scheduling, we use an online booking tool. The following data are processed: name, email, phone number, appointment request. The data are used exclusively for appointment scheduling (Art. 6 Abs. 1 lit. b DSGVO).

d) Newsletter and Email Marketing
We only send newsletters and marketing emails with your consent. Registration is done via double opt-in. You can revoke your consent at any time, e.g., via a link in the newsletter (Art. 6 Abs. 1 lit. a DSGVO).
The tools and service providers used for dispatch implement their own data protection measures and, if applicable, standard contractual clauses.

e) Communication via Messenger and Social Media
We also communicate via the following channels:

  • WhatsApp

  • Instagram Direct Messages

  • Facebook Messenger

The respective provider processes personal data. We and the providers are each responsible for the content and its processing. The legal basis is usually your consent or our legitimate interest (Art. 6 Abs. 1 lit. a or f DSGVO).

 

6. Use of Google Maps
To display locations on the website, we integrate Google Maps. Data such as your IP address are transmitted to Google. Use is based on your consent (Art. 6 Abs. 1 lit. a DSGVO). Google processes these data according to Google’s privacy policy and may transfer them to third countries.

 

7. Social Media Platforms
We operate profiles on social networks, including:

  • Instagram

  • Facebook

  • LinkedIn

  • YouTube

  • TikTok

  • X (formerly Twitter)

We use these for communication, advertising, and customer engagement. When visiting our profiles, personal data may be collected and processed by the platform operators, even if you are not logged in.


We have only limited influence on this. The legal basis is our legitimate interest (Art. 6 Abs. 1 lit. f DSGVO) or possibly joint responsibility (Art. 26 DSGVO).


Please note the privacy policies of the platforms:

8. Real Estate Portals
We market our properties, among others, via:

  • ImmoScout24

  • Immowelt / Immonet

  • eBay Kleinanzeigen (Kleinanzeigen.de)

If you make an inquiry there, the portal operator processes your data as an independent controller. They forward your contact details to us for further processing.


Please note the privacy policies of these portals:

9. Cookies and Tracking
Our website uses cookies. These are small text files that serve to improve the user experience. We use technically necessary cookies as well as those requiring your consent.


You can delete or block cookies at any time via your browser settings.

 

10. Storage and Deletion of Data
We store personal data only as long as necessary for the respective purposes or statutory retention periods apply. For example:

  • Contact inquiries: up to 6 months

  • Contractual data: up to 10 years (tax retention)

  • Marketing data: until you revoke your consent

11. Your Rights as a Data Subject
You have the right at any time to:

  • Obtain information about your stored data (Art. 15 DSGVO)

  • Request correction of incorrect data (Art. 16 DSGVO)

  • Request deletion of data (Art. 17 DSGVO), unless retention obligations exist

  • Request restriction of processing (Art. 18 DSGVO)

  • Request data portability (Art. 20 DSGVO)

  • Withdraw consent (Art. 7 Abs. 3 DSGVO)

  • File a complaint with a supervisory authority (Art. 77 DSGVO)

To exercise your rights, please contact us at:
info@domovo-immobilien.de

 

12. Right to Object (Art. 21 DSGVO)
If we process your data based on legitimate interests, you may object to this processing at any time if there are reasons arising from your particular situation. Please send an email to:


info@domovo-immobilien.de

 

13. Changes to this Privacy Policy
We reserve the right to update this privacy policy. The current status is always indicated at the top.

Your Real Estate Specialist in Düsseldorf, Cologne, Mönchengladbach & Rhein-Kreis-Neuss

 

- Contact us now! -

At Domovo Immobilien, you as the customer are at the center of everything we do. Our team of experienced real estate agents offers you tailored solutions that perfectly match your wishes and needs. Whether you want to sell, buy, or rent a property – we support you with our extensive market knowledge and personal advice.

Thank you for your message!

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